One day when Mr. Edward will
be check out tomorrow, the butler is cleaning in the guest room.
Butler : excuse me Mr. Edward, as long as I knew, you will check out
tomorrow, is than right??
Guest : yes
that’s right, oh my God, I’m forgot to tell you to book a flight ticket for me,
can you book me a ticket now??
Butler : what kind of flight ticket do you want sir?
Guest : I want a Garuda Airlines to San Francisco
Butler : what type of class do you want?
Guest : I want a first class please!
Butler : it’s ok I will book you a flight ticket now, do you need anything
else?
Guest : no, thank you
Butler : all right, I will back again if I got your ticket.
Guest : oh thank you
*the butler
calling ticketing to book a flight ticket*
Ticketing :
Garuda Airlines, good afternoon. May I help you?
Butler :
Yes, do you have any flights to San Francisco tomorrow?
Ticketing : One
moment, please…. Yes, there's a flight at 6:45 a.m. and one at 9:00 a.m.
Butler : that’s
fine. Could you tell me how much a return flight costs? I’ll be staying three
weeks.
Ticketing : excuse
me, may I know Economy, business class, or first class ticket?
Butler : first class , please.
Ticketing : That would be Rp2000,000,00
Butler : OK. Could I make a reservation?
Ticketing : Certainly. Which flight would you like?
Butler : first class , please.
Ticketing : That would be Rp2000,000,00
Butler : OK. Could I make a reservation?
Ticketing : Certainly. Which flight would you like?
Butler :
The 9.00 a.m, please.
Ticketing :
Could I have your name, please?
Butler :
my name is Eka, but its ticket is for my guest, his name is Mr. Jerry Edward, I
spell J-E-R-R-Y E- D- W-A-R-D
Ticketing :
Your phone number, please?
Butler :
0361- 735 112
Ticketing : And
your address, please?
Butler : in Edotel Hotel Denpasar at Tirtanadi ST. No. 19, Blanjong, Sanur, Denpasar
Ticketing : How would you like to pay, Mrs. Eka?
Butler : Can I pay at the check-in desk when I pick up my ticket?
Butler : in Edotel Hotel Denpasar at Tirtanadi ST. No. 19, Blanjong, Sanur, Denpasar
Ticketing : How would you like to pay, Mrs. Eka?
Butler : Can I pay at the check-in desk when I pick up my ticket?
Ticketing : of
course, but you will have to confirm this reservation at least two hours before
departure time.
Butler :
I see, our bellboy will be go there later
Ticketing :
Now you have been booked, Mrs. Eka, The flight leaves at 9:00 a.m., and
the arrival in San Francisco will be at 09:00
a.m., local time tomorrow. The flight number is GA 476.
Butler :
Thank you.
Ticketing :
your welcome
*the butler
calling belboy*
Bellboy : good afternoon uniformed service
Ady speaking ,how may I help you?
Butler :
good morning, Mr. Ady, please pick up Mr. Edward’s ticket in Garuda Airlines
now, because it’s for tomorrow morning
Bellboy :
all right, but may I know who’s calling please?
Butler :
this is Eka from Butler Service, don’t forget the ticket is in first class.
Bellboy :
sure
Butler :
thank you Mr. Ady
*after pick up the ticket in Garuda Airlines the
bellboy escort it to the Butler*
Bellboy :
excuse me, I would like to escort Mr. Edward’s Ticket
Butler :
of course, thank you very much Mr. Ady
*delivering the ticket to Guest*
Butler :
Good Afternoon, butler service ( push the bell/ knock the door) 3x
The guest open the door
Butler :
good afternoon, Mr. Edward, I would like to escort your Flight ticket J
Guest :
oh yeah come in please!
Butler :
thank you, well Mr. Edward, this is your ticket, the flight leaves at 9:00 A.M,
and your flight number is GA 476
Guest :
oh thank you very much Eka, you do it so fast, I really appreciate your service
Butler :
no problem sir, it is my obligation here
Guest :
thank you very much
Butler :
excuse me, because you will leave in the morning, may I packing your luggage?
Guest :
yes please, don’t forget for my laundry
Butler :
of course sir
*the day
when the guest will check out*
Butler : good morning, butler service (knocking the door)
Guest : oh Eka, come in please
Butler : here is your laundry sir, I will pack this in your
suitcase
Guest : yes please
When the butler in the room,
the bellboy knocking the door too
Bellboy : good morning, bellboy please
The guest open the door
Bellboy : good morning Mr. Edward, I would
like to pick up your luggages
Guest : all right, come in please
Bellboy : thank you sir
The bellboy lift all of the
guest luggage
Bellboy : excuse me sir, please follow me to
reception desk J
Guest : of course
The bellboy escorting the
guest to the lobby
Bellboy : here we go sir
Guest : thank you
Bellboy : this is the key, madam
Reception : thank you Mr. Ady
Reception : good morning Mr. Edward, did you enjoy
your day to stay with us sir?
Guest :
hmm… I enjoy it very much, all people here so friendly, unlike in Edotel Hotel
in San Francisco
Reception :
thank you very much Mr. Edward, and are you ready to check out?
Guest : yes of course
Reception :
all right, Mr. Edward, we have a souvenir for you, maybe this just a little
thing from us, we hope you can accept this
Guest :
it is beautiful, thank you very much, but I’m sorry I can’t give anything for
you
Reception :
no problem sir, we will always remember
you
Guest :
thank you very much
Reception :
your welcome, well Mr. Edward, thank you very much to stay with us, we are
looking forward for your coming again in Bali, and wait a moment please, I will
call the bellboy to escort you to the airport. Bellboy please (calling bellboy)
Bellboy :
yes I am
Reception :
Mr. Ady, please you escort Mr. Edward to the Airport, and Mr. Edward, thank you
very much, and see you next time J
Bellboy :
Mr. Edward, please follow me
The bellboy lift the guest luggage into the car
And the butler make a conversation with the guest
Butler :
thank you very much for your stay in our Hotel sir, we are looking forward to
your coming again in Bali Mr. Edward
Guest :
thank you for all of your service Eka, you have a good personal care
Butler :
thank you sir, and good bye, see next time
The bellboy open the car’s door for Mr. Edward
Bellboy :
excuse me Mr. Edward, our car is ready, we can go now
Guest :
oh ok
Very impressing web design ^_^
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